Five Tips to Support Those Who’ve Lost a Loved One in Service to our Country

There is greater significance to Memorial Day (May 30) than the start of the summer season. Memorial Day is a time to publicly show our respect for those who have lost their lives in defense of our country and to offer support to grieving loved ones.

As we mark Memorial Day this year, we are a country involved in conflicts abroad. The ongoing fighting in Iraq and Afghanistan continues to take a toll on our nation. Serious injuries and the untimely deaths of our brave service men and women remind us that life is precious.

Hospice and palliative care professionals – who help families cope with loss on a daily basis – share ideas on how to honor this sacrifice on Memorial Day and every day:

1. Acknowledge the day with a phone call or card to the family; tell a story you remember about the service member who has died and/or ask the family to share a story. Keeping their loved one’s memory alive is an important part of healthy grief and coping.

2. Offer to accompany or take the grieving person to the cemetery or other place of remembrance; people are sometimes reluctant to take advantage of such opportunities alone and will appreciate your thoughtfulness.

3. Make a donation in memory of the person who has died to a charity that was important to the service member or the family; this can be a powerful reminder to them that you remember and that you care.

4. Listen. Sometimes the greatest gift we can give is to listen to what others think and feel. Supporting those who are grieving can be as simple as lending an ear or holding a hand.

5. Acknowledge your own feelings; share the range of thoughts and emotions you experience with someone you trust, but not necessarily with the grieving family. Whether it is pride or shame, grief or hope, sharing these feelings is important.

Memorial Day can be a time to reach out to each other and share in our communal experience of grief and loss.

Your community hospice can be a source of information on grief and bereavement.Caring Connections, a program of the National Hospice and Palliative Care Organization, also offers information on grief at caringinfo.org or by calling the HelpLine at 1-800-658-8898.

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Hospice and palliative care providers interested in learning how to address the unique needs of Veterans at the end of life, should learn more about We Honor Veterans, an pioneering program of NHPCO, in collaboration with the Department of Veterans Affairs (VA),that focuses on respectful inquiry, compassionate listening and grateful acknowledgment.

NHPCO Congratulates “We Honor Veterans” Grant Recipients for 2011

(Alexandria, Va) – Five hospice organizations from across the nation have been chosen as grant recipients in the third year of the National Hospice and Palliative Care Organization’s Reaching Out grants program. The grantees are:

• Guardian Hospice – Franklin, Tennessee
• Hope Hospice & Palliative Care – Medford, Wisconsin
• Hospice of Central Iowa – West Des Moines
• Mercy Hospice – Roseburg, Oregon
• Mountain Hospice – Belington, West Virginia

Funded through a contract with the Department of Veterans Affairs, the Reaching Out grants were created to support innovative programs committed to increasing access to hospice and palliative care for rural and homeless Veterans.

“These grants serve a two-fold purpose,” said J. Donald Schumacher, NHPCO president and CEO. “They support specific, community-based programs and the lessons learned will help the VA in discovering new ways to reach veterans who are homeless or living in rural areas and in need of quality care as they near the end of life.”

Throughout 2011, grantees will be implementing outreach models in their communities designed to expand and increase the quality of care and services provided to Veterans coping with life-limiting illness.

The models guiding the work to be done in 2011 were originally developed by Reaching Out grantees in 2009 and 2010. The 18 grantees who were part of year one and two of the Reaching Out grants program focused on establishing partnerships between community hospices and VA facilities – all with the ultimate goal of increasing access and improving quality of care for Veterans.

In addition to the distinguished organizations receiving grant awards this year, work continues by the organizations that were 2010 Reaching Out grant recipients: Arkansas Hospice, Inc.; California Hospice Foundation; Delaware Hospice, Inc.; Hospice of the Bluegrass; Hospice of Chattanooga, Inc.; and LINK of Hampton Roads, Inc.

Grant reviewers from the field evaluated forty proposals submitted to NHPCO.

“All of us at NHPCO and the VA appreciate the enthusiastic response to the Reaching Out program and we thank our current and previous grantees for their continuing dedication to serving Veterans", added Schumacher.

As part of the initiative to reach more Veterans in need of hospice and palliative care, NHPCO in collaboration with the VA created the We Honor Veterans website (www.WeHonorVeterans.org) offering information and resources for organizations interested in better serving Veterans at the end of life.

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Media Contact:
Jon Radulovic, 703-837-3139 or jradulovic@nhpco.org.
Emil Zuberbueler, 703-647-6687 or ezuberbueler@nhpco.org.

NHPCO is the oldest and largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. NHPCO’s mission is to lead and mobilize social change for improved care at the end of life, www.nhpco.org.

We Honor Veterans, a program of NHPCO in collaboration with the Department of Veterans Affairs, provides educational tools and resources that promote Veteran-centric educational activities, increases organizational capacity to serve Veterans, supports development of strategic partnerships, and increases access and improve quality, www.WeHonorVeterans.org

Things we are grateful for this year

For three years running now, many of us bloggers have participated in what we’ve called a “blog rally” to promote Engage With Grace [www.engagewithgrace.org] – a movement

aimed at making sure all of us understand, communicate, and have honored our end-of-life wishes.

The rally is timed to coincide with a weekend when most of us are with the very people with whom we should be having these unbelievably important conversations – our closest friends and family.

At the heart of Engage With Grace are five questions designed to get the conversation about end-of-life started. We’ve included them at the end of this post. They’re not easy questions, but they are important – and believe it or not, most people find they actually enjoy discussing their answers with loved ones. The key is having the conversation before it’s too late.

This past year has done so much to support our mission to get more and more people talking about their end-of-life wishes. We’ve heard stories with happy endings … and stories with endings that could’ve (and should’ve) been better. We’ve stared down political opposition. We’ve supported each other’s efforts. And we’ve helped make this a topic of national importance.

So in the spirit of the upcoming Thanksgiving weekend, we’d like to highlight some things for which we’re grateful.

Thank you to Atul Gawande for writing such a fiercely intelligent and compelling piece on “letting go” [http://www.newyorker.com/reporting/2010/08/02/100802fa_fact_gawande]– it is a work of art, and a must read.

Thank you to whomever perpetuated the myth of “death panels” for putting a fine point on all the things we don’t stand for, and in the process, shining a light on the right we all have to live our lives with intent – right through to the end.

Thank you to TEDMED [http://www.thehealthcareblog.com/the_health_care_blog/2010/10/engage-with-grace.html] for letting us share our story and our vision.

And of course, thank you to everyone who has taken this topic so seriously, and to all who have done so much to spread the word, including sharing The One Slide.

It's never too late to say 'thank you' to our nation's Veterans: even at the end of life

A Message from J. Donald Schumacher, PsyD
President/CEO
National Hospice and Palliative Care Organization

Americans across the country celebrate Veterans Day on November 11, a special day to salute the men and women who have bravely served our country in the military.

These fellow Americans have made profound sacrifices in defense of freedom and they deserve our heartfelt thanks and appreciation. Honoring our nation’s Veterans includes supporting them throughout their entire lives, especially at the end.

As our nation marks Veterans Day 2010, the National Hospice and Palliative Care Organization deepens its commitment to increase Veterans’ access to the compassionate, high quality care available from the nation’s hospice and palliative care providers.

NHPCO has been a long-time supporter of the valuable work being done by the Department of Veterans Affairs to bring palliative care services to VA Medical Centers and the communities they serve.

This past month, NHPCO in collaboration with the VA, took a great step forward to help healthcare providers better serve Veterans at life’s end by launching the website www.WeHonorVeterans.org, the centerpiece of the new We Honor Veterans campaign. This campaign will help those who provide care at the end of life, better understand the unique needs of our nation’s Veterans.

But there is something that every American can do to honor and serve our Veterans – and that is to say, “thank you.” Not just on November 11 but all year long.

Ask your friends, neighbors, coworkers and others in your community whether they have served in the military (you may be surprised how many have)—and thank those who have served for their sacrifice.

A generation of World War II and Korean War Veterans are facing end-of-life care decisions now, and they are quickly being followed by younger Vietnam War Veterans, many of whom are confronting serious illnesses at an even earlier age.

It surprises many Americans to learn that every day, 1,800 Veterans die. That’s more than 680,000 Veterans every year – or 25 percent of all the people who die in this country annually.

The liberty that we, as US citizens, enjoy comes at a price paid by these valiant men and women. Let each of us make sure we do our part to recognize and support them throughout their lives.

If you know a Veteran who is in need of the special care hospice and palliative care brings to people facing serious and life-limiting illness, please reach out and help them learn more about care options. Information is available from NHPCO’s Caring Connections at www.caringinfo.org or by calling the HelpLine at 1-800-658-8898.

To all our nation’s Veterans, thank you.

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Don's 2010 November Video Update

For more information visit, http://www.nhpco.org

We Honor Veterans Campaign will Help Providers Care for Veterans at the End of Life

(NHPCO, Alexandria, VA) – It surprises many Americans to learn that 25 percent of all deaths in the US are Veterans. That’s 1,800 people a day; more than 680,000 Veterans every year. These heroic Americans deserve recognition for their military service – particularly at the end of life’s journey. A new resource will help healthcare professionals honor our Veterans.

National Hospice and Palliative Care Organization in collaboration with the Department of Veterans Affairs (VA), is launching We Honor Veterans, a pioneering campaign to help improve the care Veterans receive from hospice and palliative care providers.

By recognizing the unique needs of our nation’s Veterans who are facing a life-limiting illness, hospice and palliative care providers will be able to accompany and guide America’s Veterans and their families toward a more peaceful ending. And in cases where there might be some specific needs, related to the Veteran’s military service, combat experience or other traumatic events, providers will find tools to help support those they are caring for.

The resources of We Honor Veterans focus on respectful inquiry, compassionate listening, and grateful acknowledgment, coupled with Veteran-centric education of staff caring for Veterans.

“All hospices are serving Veterans but often aren’t aware of that person’s service in the armed forces,” said J. Donald Schumacher, NHPCO president and CEO. “Through We Honor Veterans we are taking a giant step forward in helping hospice and palliative care providers understand and serve Veterans at the end of life and work more effectively with VA medical facilities in their communities.”

Remarked Thomas Edes, VA Director of Home and Community Based Care “The VA shares a common goal with our nation’s hospices, and that is to provide the best possible care specifically tailored for Veterans, meeting their goals of care in their preferred setting. As we focus on working together and unite our services and skills, We Honor Veterans will channel our combined strengths directly to Veterans - wherever they are receiving care.”

“America’s Veterans have done everything asked of them in their mission to serve our country and we believe it is never too late to give them a hero’s welcome home. Now it is time that we step up, acquire the necessary skills and fulfill our mission to serve these men and women with the dignity they deserve,” added Schumacher.

A newly launched website, wehonorveterans.org, provides hospice and palliative care providers, state hospice organizations, and Hospice Veteran Partnerships with tools and resources that will encourage them to:

• Learn more about caring for Veterans;
• Declare a commitment to honoring Veterans at the end of life;
• Partner with VA at the local, regional and national level;
• Assess their current ability to serve Veterans;
• Provide education for hospice staff and volunteers;
• Measure quality and outcomes for continued improvement.

The We Honor Veterans campaign will provide tiered recognition to organizations that demonstrate a systematic commitment to improving care for Veterans. These “Partners” will assess their ability to serve Veterans and, using resources provided as part of the campaign, integrate best practices for providing end-of-life care to Veterans into their organization.

As Americans prepare to honor our nation’s heroes on Veterans Day, November 11, and pay tribute to the men and women who have served our country, NHPCO and the VA are proud to make this new resource available.

To learn more about We Honor Veterans or to support this important work, please visit wehonorveterans.org.

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Media Contacts:
Jon Radulovic, 703-837-3139 or jradulovic@nhpco.org
or
Andy Duncan, 703-837-3145 or aduncan@nhpco.org

National Hospice/Palliative Care Month

November is National Hospice/Palliative Care Month. This year’s theme, Preserving a legacy…treasuring memories, reminds us that every person we care for is a unique individual with a lifetime of experiences, relationships and gifts to share. Hospice and palliative care community honor patients and families and support them during the journey at life’s end.

Materials & Resources for NHPCO Members
A variety of outreach materials have been created for NHPCO members and coalitions to use during Hospice/Palliative Care Month and all year long. Visit www.nhpco.org/outreach access all available resources.

NHPCO and Caring Connections offer the following informational articles that may be used to help inform audiences about the importance of quality end-of-life care.

Collection of Articles
NHPCO offers the following articles to those who may wish to learn more or to use them in hospice outreach and educational efforts.

• Ten Important Facts About Hospice Care


• Hospice and Palliative Care: Leaving a Legacy of Compassion


• Are You Traveling Without a Map? A Layperson’s Guide to Advance Care Planning


• How to Help a Grieving Loved One During the Holidays

Hospice Facts and Figures
NHPCO’s research team has just released updated Facts & Figures about hospice care in the U.S.

NHPCO’s Marketplace
The Marketplace offers a range of products inspired by the National Hospice/Palliative Care Month quilt. Download the Marketplace hospice/palliative care merchandise flyer (PDF) or contact Marketplace at 1-800-646-6460.

Additional Information for the Public
NHPCO’s Caring Connections offers a wide range of helpful information about hospice, palliative care, advance care planning, dealing with pain, family caregiving, grief and more. Brochures and fact sheets are available at no charge. Additional materials for organizations and community coalitions working to educate the public and their communities about end of life care is also available free of charge. Visit http://www.caringinfo.org/ or call the HelpLine at 1-800-658-8898.

Support the Work of NHPCO
The National Hospice Foundation is NHPCO’s affiliate organization that accepts and administers charitable contributions on behalf of the NHPCO and FHSSA. NHF envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer. By making a contribution today to the NHF General Fund, you can help us create that world.

Media Contact for additional information on hospice and palliative care or NHPCO:
Jon Radulovic
Vice President of Communications
Ph: 703-837-3139
jradulovic@nhpco.org

Google Health and Caring Connections

National Hospice and Palliative Care Organization’s Caring Connections and Google Health Offer New Way to Access Advance Directives Online

Alexandria, VA – Ensuring that one’s healthcare wishes are known and will be honored in the event of a healthcare crisis is what advance care planning is all about. Today, the National Hospice and Palliative Care Organization’s Caring Connections, a leading provider of advance care planning information, and Google Health™ have come together to increase the availability and accessibility of advance care planning information and resources online.

Advance directives, also known as living wills and healthcare power of attorney forms, allow an individual to express their wishes if they are in a medical crisis and unable to communicate. These documents provide specific information to healthcare professionals and can help guide family caregivers called upon to make decisions on behalf of someone who is not able to speak for themselves.

“How can medical professionals honor your healthcare wishes and preferences if they don’t know what they are?” said J. Donald Schumacher, president and CEO of NHPCO. “Advance directives are useless unless they are available during emergency healthcare situations. Google Health will make these documents accessible online and will eliminate a huge barrier of access during times of need.”

A new feature on Google Health enables users to download a free, state-specific advance directive and store the scanned documents securely online. This will help overcome a common barrier in emergency healthcare situations, where it can be difficult to access a patient’s advance directive.

Google Health is a secure, online Personal Health Record (PHR) that allows consumers to store, organize, and share important healthcare information. Google chose to work with Caring Connections because they are the only provider that offers free, state-specific, online advance directives. In the past three years, Caring Connections has distributed more than 2.5 million advance directive forms. They also provide information to help people understand advance care planning and begin conversations with family and healthcare professionals.

The process to store an advance directive form in Google Health is easy:

1. Go to your Google Health account at google.com/health, or create a new account if you don’t have one already.


2. Download and print the advance directive form for your state at caringinfo.org/googlehealth


3. Complete the form and sign it.


4. Scan the signed document and upload it to your Google Health account.

By taking time to do these simple steps, you are making your healthcare wishes available to those who may need them in a time of crisis. Not only is this an important step to take for your own well-being but it’s a gift for your family members and loved ones who may need to act on your behalf.

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Contact:
Jon Radulovic
NHPCO
Ph: 703-837-3139
jradulovic@nhpco.org
www.caringinfo.org
Caring Connections is a program of the National Hospice and Palliative Care Organization. Learn more at CaringInfo.org.